“You can be better or bitter, but better is better than bitter.”
In my thirty years of life and experience in leadership roles in Christian organizations, there are leadership lessons that I learned (and continue to learn) from the life of ministry to which God called me. Over that time, He taught me lessons based on stories, principles, and truths from the Bible that have been translated into personal application. This particular series of articles focuses on a set of those lessons drawn from the book of Ezra in the Old Testament, the same lessons that I have published in my latest book. This week, in part 9, I am discussing one of several lessons on the practice of leadership, this is about giving people the motivation they need. Here is the transcript of the podcast.
In this series we are diving deeper into principles and practices that connect biblical truth with wisdom and applying them to the practice of leadership. The purpose of the series, and of the website as a whole, is to connect faith, wisdom, and leadership in a way that will help you grow in your leadership and make an impact. That starts with realizing that God has a plan and purpose that can be trusted, whether or not we can visibly see His hand in it, and He has a part for us in this purpose.
We then spent 3 weeks laying the groundwork for effective leadership, using the analogy of the starting blocks in a race, when all the runners line up and get into position, and the starter yells, “On your mark, get set, go!” The first command, “On Your Mark,” was all about getting to the starting line and in the right place by getting yourself into the right frame of mind and equipping yourself for what is coming. Aligning yourself with truth by seeking and knowing God and knowing where He has placed you, and by establishing your foundational beliefs and values, gives you the capability to lead. The second command, “Get Set,” was all about getting into position in the right form, so that you are best prepared to start well. Performing the actions that set you up to be followed and trusted involves living your life so that your actions and behaviors reflect those beliefs, and that gives you the credibility to lead. The final command, “Go,” is when the starter’s pistol goes off and you start running. That’s when your work begins as you start leading your people and your organization toward your mission, vision, or change. This is hard work and therefore requires someone who is both capable and credible, and that’s why this step must follow the other two. But with those things in place, the race is underway, and what follows are the things you do to maintain your race. We have already talked about the importance of the ability to see the big picture, and of giving people a voice in the process, and today we are discussing how to motivate your followers.
There is an old cliché that says, “You can lead a horse to water, but you can’t make him drink.” The point it makes is that you can provide all the right things that someone might need, but ultimately, that person has to decide for himself or herself what they will do. People decide their own actions. That’s the challenge of motivation: You can’t make anyone do anything that they don’t really feel that they need or want to do. Sure, you can force compliance, but it won’t be their best work, it won’t be sustainable, and it will cause them to sabotage, disrupt, or leave. So, then, how do you motivate people?
I shared this same story in this week’s website article, but it’s very appropriate, so I will share it hear as well. For over twenty years, I lived my life in the same (over)weight range, always believing that I needed to lose some weight, but never really doing so. I tried a variety of diets and exercise regimens, but nothing ever moved me out of that range, nor did any of them ever become a long-term lifestyle. I finally convinced myself that I simply had a stocky build, and, in fact, I had developed a sense of pride about my larger size. And I believed that I was much healthier than I actually was. But then I was confronted with the realization that I was very overweight, out of shape, and unhealthy, when my doctor found it necessary to prescribe medications to treat the effects of my poor health, and a family member confronted me on my overeating. I realized that I was endangering not only my own life, but also the care and well-being of my family.
It was then that I embarked on a journey that (literally) changed me into a different person. I changed some of my eating behaviors, incorporated several tools to help me maintain a daily awareness – most helpfully, an app on my phone – and gradually implemented moderate exercise. The results shocked me – I consistently lost several pounds a week, losing a total of 50 pounds in just under four months to reach my goal weight (and I have since maintained my healthier weight and lifestyle). My greatest moment of joy came when I was able to once again wear the leather bomber jacket that my wife had given me at our wedding 26 years earlier.
I had tried to lose weight at other times in my life, but it never went well, nor was it ever sustained. What motivated me to make the change this time, and then keep it off? There were three things that I can point to. First, I was confronted by people who matter to me, in a way that connected to my core values and beliefs. In a conversation about behavior that honors God, one of my children said, “But dad, you don’t seem to have a problem with gluttony, and the Bible calls that a sin.” Ouch. I realized that my child was learning from my behavior, and I had to question whether or not I really did want to honor God. Second, I was equipped with the simple tools I needed. I had been reading a book about leadership, and the book was teaching a valuable lesson by using a weight loss study to make a point about sustainability. The author referenced a study that said people who kept weight off for 6+ years had three things in common: they weighed themselves every morning, they ate breakfast, and they had basic exercise equipment at home. I had and could do those things. Third, I kept myself from discouragement by allowing what I call “micropleasures.” I drank my café con leche every morning. I had a piece of chocolate every night. I made food that tasted good. Because I have a sweet tooth and love the taste of food, I needed to do these things to keep from becoming discouraged. Which means that I did these things to keep encouraging myself to move forward.
The point is that people need motivation, but that’s hard. Some will respond well to more external motivation, while others will resist that. Some seem to have more internal will power and discipline and need the motivation to be internal, where others struggle. The truth is, all of us struggle in both of those at different times in different ways. Therefore, you need to work at intentionally motivating people well, but in a way that benefits them and sustains the change. How do you do that? With a combination of confrontation, equipping, and encouragement.
The task for you, then, is to find the right balance of those things, in a way that fits your context and your people. Confront them with need and value of change but connect it to what matters to them. Make it easy for them to have access to the tools they need. And then provide continuous encouragement throughout the change process.
The bottom line is that motivation done well can help you initiate and maintain change. If it’s done poorly, or forced, the resistance you encounter will derail the change; but even if you can force the change anyway, it won’t last and you will lose people in the process. You need to provide motivation, but the right motivation in the right way. Understand what matters to people, then help them see how the change will benefit what really matters to them, give them the tools they need (don’t make them have to fight for it), and constantly encourage them along the way. Start by practicing on yourself, motivating yourself to make a needed change in your own life, then use that example to help you learn to motivate the people you are leading.
In thirty years of life and experience in leadership roles in Christian organizations, there are lessons that I learned (and continue to learn) from the life of ministry to which God called me. Over that time, He taught me lessons based on stories, principles, and truths from the Bible that have been translated into personal application. This series of articles focuses on a set of those lessons drawn from the book of Ezra in the Old Testament (and then published in my latest book). This week, in part 9, I am discussing one of several lessons on the practice of leadership, and this one is all about motivating your followers.
For over twenty years, I lived my life in the same (over)weight range, always believing that I needed to lose some weight, but never really doing so. I tried a variety of diets and exercise regimens, but nothing ever moved me out of that range, nor did any of them ever become a long-term lifestyle. I finally convinced myself that I simply had a stocky build, and, in fact, I had developed a sense of pride about my larger size. And I believed that I was much healthier than I actually was. But then I was confronted with the realization that I was very overweight, out of shape, and unhealthy, when my doctor found it necessary to prescribe medications to treat the effects of my poor health, and a family member confronted me on my overeating. I realized that I was endangering not only my own life, but also the care and well-being of my family.
It was then that I embarked on a journey that (literally) changed me into a different person. I changed some of my eating behaviors, incorporated several tools to help me maintain a daily awareness – most helpfully, an app on my phone – and gradually implemented moderate exercise. The results shocked me – I consistently lost several pounds a week, losing over 50 pounds in just under four months to reach my goal weight (and I have since maintained my healthier weight and lifestyle). My greatest moment of joy came when I was able to once again wear the leather bomber jacket that my wife had given me at our wedding 26 years earlier.
There were several valuable leadership lessons that I learned from this, but one of the key questions I wrestled with was that of motivation: why had I never been able to get myself to do this before? I had tried so many times but could never seem to light that fire enough to follow through, and I could never seem to find the motivation that would drive me to change. But something was different this time, and I had finally found the discipline and desire to do it. I had discovered the right motivation that worked.
I think this is a question that we all struggle with – how to motivate ourselves, and how to motivate others. There are plenty of theories and ideas about motivation, and I won’t claim to have the corner on an exclusive motivational secret, but I do think we can learn some valuable lessons about it from Ezra. Specifically, Ezra 4:23-5:5 provides us with a scenario that teaches us two important components of motivation.
This passage begins with the halt of the construction on the temple in Jerusalem, when those opposed to the work used the authority of the king to force the Israelites to cease their building. It wasn’t until sometime later, after a new king had come into power, that circumstances led to the restart of the construction. In between, Ezra 5:1 makes the statement that two prophets, Haggai and Zechariah, “prophesied to the Jews who were in Judah and Jerusalem,” which then prompted the Israelites to begin the rebuilding again.
It seems that whatever it was that Haggai and Zechariah said, it motivated the Israelites to begin the work again, so we need to understand what they said, in order to learn the motivational lesson from their methods. To do this, we need to look at their respective books, Haggai and Zechariah, in which the first few verses of each book introduce that prophet and gives us the context of the messages they each shared. Haggai’s message came first, in the sixth month of the second year of King Darius’ reign (Hag. 1:1), and Zechariah’s message followed two months later (Zech. 1:1). I think that this order matters, because they had different messages that served different purposes. Therefore, it is helpful for us to see what those differences are so that we can learn from their example.
Haggai 1:1-15 provides Haggai’s message, which was one of exhortation, or challenge, in view of the present circumstances and need. In his message from God, he confronted the Israelites for saying that it was not the right time for them to rebuild the temple, and then contrasted the ruin of the temple to the nice homes in which the people were living (vv. 4-5, “Is it time for you yourselves to dwell in your paneled houses, and this temple to lie in ruins?” Now therefore, thus says the Lord of hosts: “Consider your ways!”). When Haggai spoke, he confronted the current culture, presented the need, and challenged the people to respond. His exhortation to them was that it was time to finish the temple; therefore, the temple would need to be completed before God could bless their efforts (v. 4, 8).
Zechariah 1:1-6 provides Zechariah’s message, which was one of encouragement. In his message from God, he contrasted the past failure of the previous generations with the future hope for this generation, reminding them of their future reward and hope (v. 3, Therefore say to them, ‘Thus says the Lord of hosts: “Return to Me,” says the Lord of hosts, “and I will return to you,” says the Lord of hosts.). Zechariah encouraged the people with reminders of God’s promise and blessing, to keep the people moving forward. His encouragement was a reminder to them of Gods sovereignty, that He needed the temple, and so it would be built just as He had determined. Therefore, his message reminded and focused on God’s future promise of His presence.
Understanding the messages of these two prophets provides us with two applicable lessons for our own leadership. The first is simply the steps – in this order – of exhortation, then encouragement. People first need to be confronted with the difference between where they are and where they need to be (and the implications of each of those two places; and sometimes – in Christian community – that confrontation needs to be a spiritual confrontation in response to a departure from God). Black and Gregersen talk about this same idea in the book Leading Strategic Change, when they identify the need to “create contrast” as the first step to changing people’s mental maps. Then people need encouragement, to believe that they can do it and that it will be worth it. It is important that encouragement comes after confrontation, in order to lift spirits and inspire confidence, especially if, after the work has begun, people begin to get weary and worn (which often happens).
The second lesson for us is the clear reminder of God’ timing and plan. The context of Ezra 4:23-5:5 paints a picture of God allowing circumstances to carry out His ordained timing, in that the work was stopped until the specific time that God determined He was ready to start it up again. When that happened, nothing could get in the way or prevent it. And on top of that, Haggai 1:14 shows us that God intentionally moved in the hearts of the leaders and the followers at this point in time to begin the work again. Notice, however, that even though God was the one directing the timing, He chose to use men of God to share His message. So, for us, the example of these prophets can remind us that we are instruments in God’s plan; therefore, as we live out His purpose in our lives, we can trust His providence. We still have people to lead and a message to communicate, and we need to make sure that we are communicating His message and not our own, but if we are doing so, we can leave the results in His hands. In that message, we need to confront people with the need for change by providing contrast, but we also need to encourage them with the view of the future that creates a belief in its value. So, do you need motivation? Do you need to motivate others? Combine exhortation with encouragement, and keep your plan aligned with God’s.
In my thirty years of life and experience in leadership roles in Christian organizations, there are leadership lessons that I learned (and continue to learn) from the life of ministry to which God called me. Over that time, He taught me lessons based on stories, principles, and truths from the Bible that have been translated into personal application. This particular series of articles focuses on a set of those lessons drawn from the book of Ezra in the Old Testament, the same lessons that I have published in my latest book. This week, in part 8, I am discussing one of several lessons on the practice of leadership, this is about the important of giving people a voice and letting them be heard. Here is the transcript of the podcast.
In this series we are diving deeper into principles and practices that connect biblical truth with wisdom and applying them to the practice of leadership. The purpose of the series, and of the website as a whole, is to connect faith, wisdom, and leadership in a way that will help you grow in your leadership and make an impact. That starts with realizing that God has a plan and purpose that can be trusted, whether or not we can visibly see His hand in it, and He has a part for us in this purpose.
We then spent 3 weeks laying the groundwork for effective leadership, using the analogy of the starting blocks in a race, when all the runners line up and get into position, and the starter yells, “On your mark, get set, go!” The first command, “On Your Mark,” was all about getting to the starting line and in the right place by getting yourself into the right frame of mind and equipping yourself for what is coming. Aligning yourself with truth by seeking and knowing God and knowing where He has placed you, and by establishing your foundational beliefs and values, gives you the capability to lead. The second command, “Get Set,” was all about getting into position in the right form, so that you are best prepared to start well. Performing the actions that set you up to be followed and trusted involves living your life so that your actions and behaviors reflect those beliefs, and that gives you the credibility to lead. The final command, “Go,” is when the starter’s pistol goes off and you start running. That’s when your work begins as you start leading your people and your organization toward your mission, vision, or change. This is hard work and therefore requires someone who is both capable and credible, and that’s why this step must follow the other two. But with those things in place, the race is underway, and what follows are the things you do to maintain your race. We have already talked about the importance of the ability to see the big picture as one of those things, and today we are discussing the important of giving people a voice in the process
Earlier in my marriage, my wife and I had moved to a new state for a new job, and I was trying to establish myself in this new organization. It’s helpful to know that I am an introvert by nature, and I tend to process my thoughts internally. How this manifested itself is illustrated by my tendency in leadership meetings almost everywhere I have worked. There will be a topic or agenda item on the meeting list, and the group will have a healthy and robust discussion all around this topic, and the whole time I am listening to what everyone is saying, thinking about the implications of what they are saying, and putting them in the context of the situation. Toward the end of the discussion, I will finally share the conclusion of thoughts. Usually, the response is something like, “Jeff, I think you’ve captured the right idea and plan.” In my experience, some people say something out loud then talk about it as part of their thought process. I think about it in my mind first, and then say something out loud.
That is a great skill for decision-making and analysis, but it also has it’s flip side, which my wife helped my learn. In this new organization and new position, I was meeting with some employees who were expressing their concerns and ideas. I was sitting with them, and my mind I was attentively listening to what they were saying while I was carefully processing. When they were done and left meeting with me I continued to think and process, so that I could determine the best response and course of action. By the time I got home, however, word had already reached my wife that I didn’t listen to them. I was frustrated and was explaining to my wife that I was listening and thinking while they talked, and she said, “Jeff, they didn’t know you were listening because you didn’t say anything. And because they didn’t know you were listening, they interpreted that you were not.” Then she said, “If you give people a blank page, they will write their own story.” You see, because I gave no outward sign or indication, they felt like they had not been heard and did not have a voice in the situation. And I had a mess to clean up.
The reality is that people want to have a voice in the circumstances of their lives. Those circumstances include their jobs, which should matter to you. Remember that they are typically the ones who experience the effect of your decisions, and see how it is lived out around them. They have knowledge of what has worked and what has not. They see how things are received. And they care about what is happening, so they want to be able to speak up and feel like they have been heard. Therefore, it is vital that you foster that kind of environment.
You need to make sure that people have a voice and feel heard. Those are two sides of this important topic. The first is that you need to give them the opportunity and a forum to speak up and share what they have to say. But that’s only one side. You also need to respond with your words and act visibly in a way that communicates that you heard what they had to say. They are not usually speaking just to hear their own voices, but because they believe they have something important to contribute, and they want to know that you really heard their meaning and intent.
The bottom line is that you need to give people an opportunity to speak, and make it safe for them to do so (that’s another lesson, because if they don’t feel safe, you won’t get them to say anything). Find ways to let them share. Then respond back in ways that show them you heard them. And finally, act in a way that shows you took what they had to say and valued it. When you do that, people will feel like they have a voice.
In thirty years of life and experience in leadership roles in Christian organizations, there are lessons that I learned (and continue to learn) from the life of ministry to which God called me. Over that time, He taught me lessons based on stories, principles, and truths from the Bible that have been translated into personal application. This series of articles focuses on a set of those lessons drawn from the book of Ezra in the Old Testament (and then published in my latest book). This week, in part 8, I am discussing one of several lessons on the practice of leadership, this is about the important of giving people a voice and letting them be heard.
Let People Have a Voice
If you have been following this series, by now you realize that I have found that the book of Ezra is chock full of lessons and illustrations on leadership. I have already written about topics like understanding God’s sovereignty in my plans, preparing myself for leadership, team leadership, the work of leadership, and seeing the big picture. In my study of the book, I have also found application to many other leadership principles and concepts, like strategic planning, overcoming obstacles, building motivation, and more. Another of those lessons, which is illustrated in the events that take place in chapter 10, verses 7 through the end of the chapter, I believe specifically provides an example of the value of giving people a voice.
There was a time when leadership was viewed as an authoritative role that looked something like this: I am in charge, I know what needs to be done, I tell you what to do, and you do it. The assumption was that the leader was the one who really knew what was best, so he talked, and the followers listened. Classrooms used to operate the same way, when teachers would lecture, and students would listen and take notes; but it was a very one-sided dialogue. Studies of leadership recognize that this is not effective leadership, and that now we need to be willing to give people a voice in the process. Heifetz and Laurie, in their Harvard Business Review article “The Work of Leadership,” included in HBR’s 10 Must Reads on Leadership (2011), found that “giving a voice to all people is the foundation of an organization that is willing to experiment and learn” (p. 69). However, that doesn’t mean that it’s no longer a struggle for us to do, and so it is still something that we need to intentionally cultivate in ourselves and in our leadership.
A couple of important concepts have personally helped me to recognize this truth. One was the realization that many people know much more than I do about many things, and there are many things that others can do better than I. I don’t know everything, and I am not the most skilled at everything. Therefore, I can be more effective when I tap into the knowledge and skills of others, but that, in turn, means giving them an opportunity to contribute. A second was the realization that those who are closest to a situation – those on the ground floor – generally have the greatest understanding of what is taking place. The people actually doing the job often have the best understanding of what works and what does not. The result, then, is that I have learned that I need to give people a voice, especially in the process of implementing change. If people are given the ability to speak into the process, they will in turn take more ownership of it and will be more involved and more committed. And this is where a look at Ezra 10:7-17 gives us some great insight. If we walk through the passage verse by verse, what we see is a great step-by-step picture of the importance and value of leaders giving people a voice in the process.
Verses 7 and 8 set the stage, describing how Ezra gathers everyone together. A proclamation is sent throughout the area instructing people to come to a central location for what will be an important meeting. They are given three days to arrive and gather, and the proclamation includes a rather severe ultimatum to ensure that people come. The important components that are immediately evident for our understanding of leadership are these:
- Include those who will be affected, so that the ones who will be impacted have an opportunity to have a voice.
- Provide a time and place for the dialogue to take place, making sure that the availability of those invited is taken into consideration.
- Provide a motivation that underscores the importance of the meeting, increasing the likelihood of the right people being there.
Once gathered together (v. 9) – and notice that the attendees recognized the importance of this discussion – Ezra stood in front of everyone present and briefly explained the basic issue and the needed outcome (vv. 10-11). In their case, it was the sin of unfaithfulness to God, requiring confession, repentance, obedience, and separation. The example it provides helps us to see the next thing that people need:
- Provide a clear and understandable idea of what the issue is and what the outcomes need to be.
Before people can give input, it is the responsibility of the leader to communicate and summarize so that everyone involved can understand and engage. Everyone needs to see the picture clearly and be on the same page from the start. And clearly, Ezra did this well, because the response of the people (v. 12) was a resounding “Yes! We are on board and we will do it!”
At this point:
- Give people the opportunity to speak into the situation – and make it safe to do so (vv. 13).
The discussion that ensues is a wonderful representation of the importance of giving people a voice. They have heard the issue and the needed outcomes, they have expressed absolute support, but they also recognized that there are some factors that need to be considered in the process, because those factors will affect their ability to accomplish the goal. In their situation, they identified the problem of volume – how many and how much (“there are many people,” and “there are many of us who have transgressed”) – and the problem of physical circumstances (“it is the season for heavy rain”). Very often, it is those who are on the ground floor and in the trenches who are best able to understand what is being faced and how it will impact those involved. The leader may be the one who is best able to “zoom out” and see the big picture, but once you “zoom in,” the people who are carrying out the work of the tasks may be best able to see the details and provide input. They will see things that you miss, and so if they are not given the opportunity to speak, you may be creating obstacles that can greatly hinder the likelihood of accomplishing the goals.
But it didn’t end there. The people knew the obstacles that would increase the challenge, and they were able to offer ideas to solve those issues (v. 14). They proposed a solution that addressed their problem of volume and allowed for the disruption caused by their physical circumstances. Then, because they were empowered to speak, they got behind the leadership and took ownership of the issue and the solution. Their solution, based on their first-hand knowledge of the circumstances, included identifying representative leaders, arranging a schedule and time frame, establishing a process, and clearly communicating the purpose. This provides a great example of the result and benefit of giving people a voice. When people are given the opportunity to participate and contribute, they buy in and take ownership. When that happens, you will have their support and involvement and have a much higher probability of accomplishing the tasks. And keep in mind, because they may have the best picture of the details, they can provide valuable input into a workable solution.
With that backdrop, verses 16 through the end of the chapter reveal the final – and critical – step by the leadership:
- Listen to the people and take their input into consideration when determining the action steps.
They then followed that established process, completed the plan, and achieved the goals. But before that happened, verse 15 points out an interesting side note: the proposed solution did not have unanimous support. Several leaders of the people opposed the idea, including at least one spiritual leader. One of them, Meshullam, is also mentioned in Nehemiah 3:4 as someone who was helping to repair the wall in Jerusalem, so I don’t think these individuals were opposed to the goal, just to the process that was proposed. This gives us a good picture of how the process operates in organizations (and how the body of Christ operates): there will likely never be full agreement on anything, but giving the people a voice will bring the best ideas, and it is then the responsibility of the leadership to filter the responses, seek God, and determine the direction. As Seth Godin says in Tribes, “Listen, really listen. Then decide and move on” (2008, p. 128).
Ezra’s leadership shows us the value of giving people a voice. If we don’t do the same, we only make our job more difficult. So I say, “Let the people speak.”
Godin, S. (2008). Tribes: We Need You To Lead Us. Portfolio: New York, NY.
Heifetz, R. A., and Laurie, D. L. (2011). “The Work of Leadership,” in HBR’s 10 Must Reads on Leadership. Harvard Business Review Press: Boston, MA.
“No man is an island, entire of himself; every man is a piece of the continent, a part of the main.” John Donne
In my thirty years of life and experience in leadership roles in Christian organizations, there are leadership lessons that I learned (and continue to learn) from the life of ministry to which God called me. Over that time, He taught me lessons based on stories, principles, and truths from the Bible that have been translated into personal application. This particular series of articles focuses on a set of those lessons drawn from the book of Ezra in the Old Testament, the same lessons that I have published in my latest book. This week in part 7, I am discussing one of several lessons on the practice of leadership, this one is about the importance of seeing the big picture (and especially of seeing it from God’s perspective). Here is the transcript of the podcast.
In this series we are diving deeper into principles and practices that connect biblical truth with wisdom and applying them to the practice of leadership. The purpose of the series, and of the website as a whole, is to connect faith, wisdom, and leadership in a way that will help you grow in your leadership and make an impact. That starts with realizing that God has a plan and purpose that can be trusted, whether or not we can visibly see His hand in it, and He has a part for us in this purpose.
We spent 3 weeks laying the groundwork for effective leadership, using the analogy of the starting blocks in a race, when all the runners line up and get into position, and the starter yells, “On your mark, get set, go!” The first command, “On Your Mark,” was all about getting to the starting line and in the right place by getting yourself into the right frame of mind and equipping yourself for what is coming. Aligning yourself with truth by seeking and knowing God and knowing where He has placed you, and by establishing your foundational beliefs and values, gives you the capability to lead. The second command, “Get Set,” was all about getting into position in the right form, so that you are best prepared to start well. Performing the actions that set you up to be followed and trusted involves living your life so that your actions and behaviors reflect those beliefs, and that gives you the credibility to lead. The final command, “Go,” is when the starter’s pistol goes off and you start running. That’s when your work begins as you start leading your people and your organization toward your mission, vision, or change. This is hard work and therefore requires someone who is both capable and credible, and that’s why this step must follow the other two. But with those things in place, the race is underway, and what follows are the things you do to maintain your race. One of those things is the ability to see the big picture.
Early in the doctoral program for my Ph.D., my cohort was assigned a book to read by Margaret Wheatley, called “Leadership and the New Science.” The book was a discussion of leadership principles and ideas drawn from the illustration of Chaos Theory. The author provided some explanation of what Chaos Theory was as it pertained to science, with some of its components and implications, such as a discussion of something called fractals, and then made applications to lessons that applied to how we can lead. I particularly remember the discussion on fractals, because that was a place where I could so clearly see a reflection of God (even though that was not the author’s intent). Fractals are complex patterns that make up the miniscule detail of matter in various ways. At first glance, and in a close-up view, they generally appear to be random and chaotic (hence the connection to chaos theory), but when you expand and repeat the view of the pattern, their seeming randomness is revealed to be part of a greater pattern that makes sense and is very beautiful. [For any Chaos Theorists and scientists who hear this explanation, I know I oversimplified it, but the basic premise is still true.] When I read this in Wheatley’s book, what struck me is how this is a picture of God’s activity in our lives. There is much that happens that may seem to be random, or that we don’t understand, but from God’s perspective, it is part of a large purpose that He is using to create a beautiful picture.
What I learned from this book while in the context of my doctoral program was not just lessons about leadership, but lessons about how my life and purpose were part of a larger picture in God’s purpose. When I began to see my leadership this way, it helped me to get outside of my circumstances and see a greater purpose that I couldn’t see as well while in the middle of it. On one level, the existence of fractals is a lesson on leadership in that it is an illustration of the patterns that are there, that we can identify if we step back and view the big picture, which then helps understand what is happening and make better decisions. But on a deeper (and, in my opinion, a more important) level, it is illustration of how our lives have purpose in an intentional plan that God has for us. We may be too close to the situation or too recent in time to see it, but that doesn’t make it not true.
The point for you is to recognize the same thing. In your organization, there will be identifiable patterns that you can find so that you can anticipate, respond or act in the best way possible. There are patterns and models that you can follow because they have been proven to be true over time, even if there are variations in circumstances. For example, there are certain steps that consistently lead to weight loss, primarily eating a healthy diet with appropriate portion sizes and doing moderate exercise. There are lots of variations in how that can be done, but the basic pattern is the same. It’s the same in your leadership. However, I believe it is even more important to see the big picture from God’s perspective, recognizing that your experiences are part of His design and pattern, and are there for a reason. Embrace that knowledge, and have the confidence that God has a purpose in your leadership.
I have learned to see God’s purpose in all my past experiences as part of the preparation for where He has my today. The experiences in my life, when viewed through that lens, reveal an order in my life that has equipped me each step of the way for what is next. For example, when I had to use much of what I had learned in my counseling background to help individuals heal in an organization that experienced great wounding, I could see the purpose of that background is part of God’s plan to prepare me, even though at the time I had no idea I would need that capability in this organization. So when I can see my life, experiences, and leadership in that way, it brings peace and confidence. The secret to having that lies in seeing the big picture from God’s perspective.
In thirty years of life and experience in leadership roles in Christian organizations, there are lessons that I learned (and continue to learn) from the life of ministry to which God called me. Over that time, He taught me lessons based on stories, principles, and truths from the Bible that have been translated into personal application. This series of articles focuses on a set of those lessons drawn from the book of Ezra in the Old Testament (and then published in my latest book), and this week, in part 7, I am discussing one of several lessons on the practice of leadership, this one is about the importance of seeing the big picture – and especially of seeing it from God’s perspective.
I enjoy puzzles. I enjoy all kinds of puzzles – word puzzles, number puzzles, brain games, etc. – but in this instance I am specifically referring to jigsaw puzzles, the ones that are pictures cut into hundreds of little pieces that need to be assembled. And I have a preferred method of assembly: first turn all the pieces face-up, setting aside those that have a straight edge (the outside frame); then assemble the outside frame; finally, begin to assemble the rest of the pieces, looking first for pieces that more obviously fit in the same section together. In the process of putting the puzzle together, however, one of the most important components is not the puzzle itself, but rather, the picture on the box.
It is the picture on the box that provides the perspective and the vision of what is being assembled. It provides a visual landscape that helps in determining the general context or place where an individual piece belongs. It’s a map that lets you see where you want to go. I once used the picture on the puzzle box to illustrate a lesson, by giving a puzzle to each of several small groups of people. Some of the groups had the puzzle box, so they could see their picture, but some of the groups did not (and some had all the correct pieces, but some had the wrong pieces or were missing pieces; that served to make a different point). Part of the purpose of the lesson was to illustrate the importance of “the big picture,” or the master plan, for managing a process, a task, or life itself.
The implication of this illustration is simply that a good leader needs to be able to see the big picture. Like puzzle pieces, each piece of the context, the environment, the organization, or the situation fits into a larger context, and a leader can best see how it fits when viewing the whole picture. In order to see the whole picture, that leader must be able to get on the balcony, zoom out, and get above the forest to be able to see clearly. Being able to do this will keep him from getting lost among the trees and will provide the perspective necessary to implement changes and adjustments.
However, for a Christian leader, there is an even bigger picture and a more important lesson: seeing the big picture from God’s perspective. I have discussed in other articles about the fact that God has a sovereign plan and purpose, and it is against this backdrop (of the clear evidence of God’s sovereignty) that we learn from Ezra how to see the big picture from God’s perspective, and even how that affects motivation and purpose.
The lesson emerges in chapter 7, a pivotal chapter in understanding Ezra’s leadership. The chapter details how Ezra had been granted permission by King Artaxerxes to return to Jerusalem (with another reminder of God’s hand in that circumstance in 7:6 – “and the king granted him all that he asked, for the hand of the Lord his God was on him”). But then the king went beyond granting permission, and wrote a letter that provided authority, protection, and significant resources for Ezra (7:11-26). After the proclamation of the letter, Ezra’s initial response is recorded in verse 27: “Blessed be the Lord God of our fathers, who has put such a thing as this in the king’s heart.” His response clearly reveals that Ezra saw God’s hand in all that had happened. He was able to look beyond his own finite, human scope of vision and see the events from God’s perspective. He recognized that God’s purpose was over and through the circumstances.
As a result, he understood the real importance of what was happening, which in turn shaped his purpose and drive, and his communication to his team, which we see in 8:28: “And I said to them, ‘You are holy to the Lord; the articles are holy also; and the silver and the gold are a freewill offering to the Lord God of your fathers.” Ezra helped his team to understand that God had a sovereign purpose, and therefore the tasks that they were carrying out were being used by God to fulfill that purpose; therefore, their work was holy. Ultimately, an understanding of the holiness of their task (and of themselves) impacted their drive, their commitment, and their performance.
This story from the life of Ezra provides a great lesson for our leadership: while it is important – and even necessary – for a leader to be able to see the big picture, the Christian leader must take it a step further and see the big picture from God’s perspective. Then, when our understanding and determination of purpose are filtered through recognition of God’s purpose, it affects how we answer two important questions: Where are we going, and why are we going there?
It is always important for a leader to determine and define the necessary and intended direction (where we are going), but part of understanding this comes from seeing the bigger picture of context from God’s perspective. When you are able to do that – to see the big picture from God’s perspective – you have an understanding of destination that goes beyond the visible and immediate future. You recognize a purpose that is bigger than you, that is bigger than your big picture, and which has an eternal impact.
What follows is an impact on motivation (why we’re going there). For people to respond, there must be a clearly established and communicated purpose and motive, one that makes sense to and resonates with people, and helps them to understand and believe in why they are doing what they are doing. When they can see that they are fulfilling a role in God’s plan, then the work they are doing is elevated to a new level of importance; more than that, it is elevated to an act of holiness. For the follower of Jesus, this provides true motivation.
So, seeing the big picture is important, but seeing it from God’s perspective is more important. The challenge for you and me is to learn to open our eyes to God’s presence and intentional involvement, not just in the history recorded in Scripture, but in our lives today. It is to see the events and circumstances that are taking place in our daily experiences from His perspective. And when our eyes have been opened, and we recognize His sovereign purpose and see the big picture from God’s perspective, then our responses, our purpose, our motives, and our motivation rise to whole new level.